Our Privacy Policy

We understand that when accessing our website or interacting with us
online, the privacy and confidentiality of personal information is important to our customers. That's why we are committed to safeguarding the personal and financial details you provide us.

The following explains what information we gather from you when you go
to our website, how we use that information and how you can contact us
for more information.

The information we collect
Each time someone visits our site, our web server collects the following
types of information:
* The number of users who visit
* The date and time of visits
* The number of pages viewed
* How users navigate through the site

No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.

How we capture information
We use technology called cookies when you visit our site. Cookies are small pieces of information which can be stored on your hard drive (persistent cookies) or in memory (session cookies). They can record information about your visit to the site, allowing it to remember you next time you visit and provide a more meaningful experience.

We use cookies to offer you increased security. Despite common myths, the cookies we send to your PC cannot read your hard drive, obtain any information from your browser or command your computer to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any site other than Website Managers.

There are two types of cookies:
Persistent cookies – identify pages accessed and provide personalised features, for example choosing which page you would like to make your start page. They are used to help us develop the design and layout of the web site, improve applications, and measure their effectiveness.

Session cookies – are used for security reasons as part of the customer identification process. These cookies allow you to be recognised once you have signed in and provide you with your confidential account information. They also keep track of time spent on a page, so that if a session remains inactive for some time it will automatically be terminated for your protection. We also use these types of cookies in multi page forms, to help the site remember what you do from one page to the next.

How we use your information
The type of information we collect from you will depend on what online services you use. Details can be found in the terms and conditions of our products and services.

When applying for our products or services online we may request personal information such as your name and address, account details, email address and contact phone numbers. We also tell you how we use the personal information we collect, who we give access to that information and how you can access it, if we have retained it.

We may use your email address to send regular communications about other products or services you may be interested in.

Permission to contact you
You can choose not to receive further emails from us by withdrawing your consent. To do this, just let us know by phone, fax, or a simple email - Contact Us. We will confirm your request by email, which you will need to respond to, this ensures the security of our system.

Securing your information
When we capture your personal information it is passed through our secure server using encryption technology which scrambles the information to ensure it is protected over the Internet.

Stored information about you is further protected from unauthorised access through the use of firewalls, secure passwords and sign in processes.

Contact us
If you feel that we have not lived up to our online privacy commitments or you have any queries relating to our policies, please email us. Our objective is to respond within our service standard of five working days.

As we plan to keep our statement on privacy current, this information can be subject to change. Please return periodically to review the latest on Internet privacy.

For more information about our commitment to securing your personal
information Contact Us.

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