1. What are my Username and Password
2. FTP - Get my site on the Internet
3. The Server - Filenames
4. How do I write HTML?
5. How do I password protect some
1. How do I get my email?
2. What is Mail Forwarding?
3. What is a POP Box?
4. What is an Alias?
5. OK, so where do I set up these
POP Boxes, Mail Forwarding and Aliases?
6. How do I configure MS Outlook
to retrieve my Email?
1. How do I create a List?
2. How to subscribe to the List?
3. How to unsubscribe from the List?
4. How do I know which email address
receives my list mail?
5. How do I send an email to the
6. How do I reply to a list message?
7. How do I approve/reject a message
sent to the list?
8. Why am I the only one that gets
9. How do I edit the auto-responses
for my list?
When you ordered your Web Package, you were assigned a username and
password. You should keep these details secret; anyone who knows your
username and password can log into the server and modify your files.
If you can't login, or if your password has become compromised, please
us during support hours as soon as possible.
Following is a list of free FTP programs available on the internet:
- Navigator 7.0
FTP is short for File Transfer Protocol and is the
method used to place your website on the server where the world can
To use FTP you will need the following:
Web Address - that is, usually www.yourdomain.com.au
Username - usually between 3 and 8 characters and similar to
your domain name.
Password - the password you were supplied from Website Managers.
If you don't have all of the above, please contact
us before continuing.
Your web pages will need to go into a folder called public_html you
will see this when you connect to the server. Sometimes you will need
to append the name of this folder to the web address when connecting
via FTP, for example www.yourdomain.com.au/public_html.
When you connect to the server you will see a folder called 'stats'
do not delete this as it holds all your site statistics. You will also
see a file called index.html this is the home page of your site
initially it will be a holding page simply displaying the Website
When you create a new directory or folder, you must place a file called
index.html in that directory, otherwise you will simply see a list
of your files when you look in your web browser. This is especially
important in your main directory public_html, as the index.html
file will be the very first page anyone will see when they type in http://www.yourdomain.com/.
may use the filename index.htm or index.txt instead
of index.html. However, if you have two files in the same
directory, the index.html page will take precedence over
any other, and the index.htm will take precedence over
the index.txt page.
You can write HTML by using any text editor, ie, MS Windows Notepad,
or anything similar. You can also use MS Word but you will need to specify
"plain text" (or HTML if your version of MS Word has this
option) as the format to save it in. The simplest web page would look
This is my titile
||This is my first web page<BR>
||This is on a new line<BR>
||And here is another one<BR>|
As you can see this is mostly made up of english words.
The first thing to notice is that there are tags
which are contained in angle brackets ie, < and >, and
the text which will appear on the web page is contained between tags.
Also, most of the tag's have a matching tag with a / ie, <HTML>
and </HTML>. This second tag tells the web browser to finish
the command. Now here is what the tags mean.
||This will be a HTML encoded document, ie, a web page.
||This sections contains information about this document including
the title and some other optional information.
||This is what will be displayed in the title bar at the top of
the browser window.
||This is the main part of the document, ie, the body.
This is a BReak command, ie, move onto the next line. If you
don't have any of these, the whole document will all be on one
line, but would be wrapped by the browser depending on how wide
the browser window is.
You do not need to end a BR tag.
Of course there is an easier way to create html files, and there are
several programs available which will do the hard work for you, most
will also have FTP capabilities. You may wish to look at the following
list of HTML editors:
Firstly, you should create a new folder, call this folder anything
you like, eg. secret, this will hold all the pages
that need to be password protected. Include any images also in the secret
folder (if the images also need to be protected).
You will now need two text files. The first file *must*
be named .htaccess, including the '.'. You can see an example of this
file in your public_html/stats folder. Download this .htaccess file
to your computer and edit it in notepad.
Before editing it will look like this:
AuthName "Web Site Statistics"
<Limit GET PUT POST>
In the above example you can see /<yourusername>/<yoursitename>/,
dont worry, this is just our way of describing what you will see
in the file.
There are two lines you will want to change, the first line
points to the password folder, in the above example the file is called
stats as it holds the username and password for the
stats folder. Just change the last part of this line to something
unique for the secret folder.
last portion of this AuthUserFile line can be anything you like,
but it will be easier to maintain if you use the same filename
as the directory/folder you are protecting.
Eg, AuthUserFile/home/<yourusername>/ <yoursitename>/password/secret
can have two folders share the same password list by using the
same filename for both folders, in this case this line in the
.htaccess files would be the same in both folders.
The second line to change currently says "Web Site Statistics",
this message will appear in the prompt window when the browser requests
the username and password. Change this line to something refering
to the new folder eg. "My Secret Pages". Remember to include
the " symbols, or else it won't work.
Your .htaccess file may look like this when finished:
AuthName "My Secret Pages"
<Limit GET PUT POST>
This .htaccess file will now need to be placed
in the secret folder you have just created, it points
to the file containing the usernames and passwords. To do this save
this file as plain text, and then upload it into the secret
folder. Make sure you upload it in ASCII mode.
The second file will hold usernames and their assigned passwords;
it can be created in notepad. Put the username at the very beginning
of the line, followed by a colon ':', and then the encrypted password.
To convert the password into an encrypted password, click here.
You will have one username and password per line, and there can be as
many as you like.
The password file should look like this:
same plain text password when entered multiple times in the above
web page will give a different encrypted password.
Eg, the password test can be encrypted as:
So don't be concerned if you notice this behaviour.
Make sure there are no spaces anywhere. Save this
file with the same name you specified in the .htaccess file (eg.
secret) then upload it to your password folder, you will
find this folder outside the public_html folder. Again, you *must* transfer
the file in ASCII.
Now you are all done, simply visit the new folder in your browser (eg:
http://www.yoursitename.com.au/secret/) and you should be prompted for
the username and password. If you get either wrong, you will be asked
again, if you get it correct, you will see the page you requested.
There are two main ways you can set up your email addresses.
A) If you already have an email account, and can send and receive
email, then you can have all of your emails forwarded to your current
email account. This means people can send you email to email@example.com,
which is then forwarded to firstname.lastname@example.org.
B) You can have your email collected into a mail box (POP Box)
on the Website Managers mail server. You can access these emails via
Mail Forwarding is when you receive email to your Website Managers hosted
email address (eg, email@example.com) is forwarded to another email
address (eg, firstname.lastname@example.org) without the people sending
you email realising.
A POP Box is like a Post Office Box, ie, a small spot where your mail
is kept until you come along with your key to collect it. This is sometimes
referred to as a mailbox, or a POP3 Account.
An alias is very similar to Mail Forwarding, you might have two email
addresses that you want to tell people, but you want them both to come
to you. So you forward one email address to your mailbox. Like when
you move house and you ask the post office to forward your mail for
You will need to know your domain name and password to set up the POP
Boxes, Mail Forwarding and Aliases. If you don't have this information,
and log in with your domain name and password. Then follow the prompts
to set up your email to be delivered how you would like it. All changes
will take effect immediately (when you click the Update button).
These instructions will cater to those people using MS Outlook 2000,
but will be very similar for other versions of MS Outlook as well as
MS Outlook Express.
Open MS Outlook, and click on the Tools Menu. You will see an
option for Accounts, click on this and you will then get a new
window with a list of your current email accounts.
Click Add and then Mail. Enter your full name as the Display
Name, and click on Next.
Then enter the email address you will tell people to send email to (eg
email@example.com or firstname.lastname@example.org), and click on Next.
Make sure the incoming mail server is set to POP3, and in the
Incoming mail (POP3 or IMAP) server box, enter pop.websitemanagers.com.au.
In Outgoing mail (SMTP) server you will need to enter the mail
server that your ISP has provided, (often this is simply mail).
Click on Next when you have finished.
For the Account Name you will need to enter your full email address,
except instead of using an @ symbol, you will use a plus symbol. So
if your email address is email@example.com, then you would
use info+websitemanagers.com.au as your Account Name. (If you are checking
the default email address, then use default+yourdomain.com). Do not
check the Log on using Secure Password Authentication, and then
click on Next.
Now select how you normally connect to the Internet, and then click
on Next. If all has gone well, you should now be finished, so
click Finish, and you will see a new entry in the list of your
mail accounts. Click Close and then Send/Receive to make
sure everything is working correctly.
You can also try creating a new email, and putting your own email address
in the To: field, so you will see exactly the same as what people you
send email to will see, as well as checking that your email is working
properly. (The email might take a few minutes before being received).
Login to the Re:Mail
website and click on the bottom Mailing List icon. Then enter the name
of your mailing list into the box on the left, and put your email address
into the second box. Then click on the Update Mailing Lists button and
it is all done.
mailing list name will be the email address people will send their
emails to for the list to distribute it to everybody on the list.
The Moderator Email address is used whenever
an email is sent to the list address, so that a moderator can decide
whether or not to allow the message to be sent to the list.
For this step you will need the name of the list have already created,
and your domain name.
If the name of your mailing list is gadgets and your
domain name is yourdomain.com.au, then you would
simply send an empty email to:
You should receive an email back asking you to confirm your subscription
If you want to subscribe an email address other than your own, then
you can send an empty email to:
this will subscribe the address firstname.lastname@example.org to the mailing
list. You will receive the confirmation request instead of the end user.
However, the end user will still receive an email informing them that
they are now subscribed to the list, and details on how to unsubscribe.
A reply email will still be sent to confirm that you really would like
to subscribe to the mailing list.
In exactly the same way as subscribing, except you would send the email
to email@example.com. Again, you will be sent
a reply email to confirm that you really want to unsubscribe from the
You need to look at the email header, this is a portion of the email
that you normally need never see. Depending on your email program, the
method will vary, but if you are using MS Outlook, then simply open
the message, (in it's own window), click on the View menu, and then
Options. You will see the email header (called Internet headers) at
When you view the header, you should see a line that looks like:
This means that this is message number 1234 and you are subscribed to
the list with the email address firstname.lastname@example.org (ie, replace the
= with an @). You can now follow the previous step to unsubscribe from
You send an email to the list by using the name of the list at the domain
name. eg, the list is called gadgets and the domain
name is yourdomain.com.au, so you would use email@example.com
to send an email to everybody subscribed to the list.
If the list is moderated, it will firstly be sent to the moderator
for approval before being sent to all of the people on the list.
Messages sent via the mailing list come from the original sender,
not from the list. So when you use the Reply feature of your
email program, it will only send to the one person who sent the original
To have your reply go to the entire list, you need to use the Reply
to All feature, then delete your own email address, and the original
senders. The original sender is on the list, so there is no need to
send them two copies.
Whenever anyone sends an email to the mailing list, it is first sent
to the moderator to be checked. Once you receive the MODERATE
for ... message, to APPROVE a message you can simply Reply
to it, or click on the approve link in the email.
To DISAPPROVE the message use Reply to All and delete the
approve address the message will then bounce back to the original
sender only. When rejecting a message, you can include an explanation
by putting three percent signs on a line by themselves, your message,
and then another three percent signs. Like this:
The reason your message was rejected is because it was off-topic/abusive
The original sender will see ONLY the message, nothing else will be
sent to them.
If you simply ignore the request, the message will be automatically
rejected after 5 days and an explanatory message will be sent back
to the original sender.
You are probably the moderator of the list, and the messages you are
seeing are the approval requests. You must approve the message before
anyone else will see the message. See above, question 7, for how to
For a list of files you can edit, and instructions on how, send an email